Kia is the best service provider I have ever had.
We were upgrading our server and database program, Daylite. Of course, Apple failed in delivering the server which made it impossible for Kia to come. In spite of the extremely late delivery, Kia made the time over a weekend to install a new server.
Transition to Daylite 4 was very tough. Nothing seemed to work. Kia always kept his cool and tried every possible effort to get it working and eventually realised that the network connection [infrastructure] was not functioning properly.
He helped us with our new VoIP telephone system, even though that was not his responsibility.
No problem is too small, or question too hard for Kia. He is always there to help his clients. He is the first supplier I ever met that actually cares about his clients and doesn't only see them as a paycheck.
Looking forward to many years of collaboration.