As you know, I don't use a conventional CRM for my business. Yeah, sacrilege if you're running a business! Yet, I've always been able to keep up with my clients and leads with no issues.
I find CRMs to be bloated and have no place in the way I work, and being a Tech Minimalist, that piece of software isn't needed.
'If it made it to my dock 'it's awesome' – Quote from Nicki in The Masters group where I'm a member.